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IS Support Technician required to support the two busy offices and nearby site offices in Cork

Are you a Junior IS Support Technician looking for a role that will take your career to the next level?
Do you enjoy being a problem solver?
Do you enjoy working in a varied role that will include some local travel?

If you answered yes, we would love to hear from you.

To remain an award winning & successful company, it is essential that we provide the best technical support to our teams and clients. We are looking for an enthusiastic IS Support Technician to join our IS team in Cork to support two busy offices and nearby site offices

The key attributes for this role is the ability to interact positively, constructively and effectively with employees and professional staff.  We would love to hear from motivated individuals who will take the initiative and deal with requests with a positive and strong work ethic.

What you can expect to do in this role

  • Building and deploying desktops/laptops in the office and onsite
  • Supporting inter-office department personnel moving of IT hardware
  • Maintenance of switches/Wi-Fi points/servers/printers in PM Group’s offices
  • Providing technical leadership and guidance for live events and video conferences
  • Resolving service requests escalated by the Help Desk or other technicians associated with end-user equipment and software
  • Implementing appropriate remedies according to established departmental standards & recommends to superiors appropriate action/steps to be taken to avoid similar future problems
  • Interfacing with other staff – technical & other departmental users and customers on all computer & network related issues and problems

To be successful in this role, you will have

  • At least 1+ years’ experience in field technical support role
  • Excellent communication skills & the ability to get on well with customers & colleagues
  • A full driver’s license is essential
  • Analytical and problem-solving skills are required
  • The ability to interact, educate and communicate with all levels of professional staff.
  • Relevant technical related qualification

Other stuff
This position is based in PM Group Cork, Mahon office with 2 mornings a week in our satellite office 20 mins drive away (Fota Business Park, Cork).  Occasional visits to our nearby client site offices, within a distance of 20KM of the main Cork office.

This is an immediate requirement, please apply right away!

Please Note

All CV’s are treated in the strictest confidence.
Recruitment agencies need not apply.

Submit an Application Now

Do you have what it takes ?

IS Support Technician (12 month contract) - CK1230

Cork Ireland

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